Someone just reached out and touched AT&T in a way that was a bit too personal for some subscribers.
The nation’s second largest wireless operator admits that sensitive customer information – personal info such as Social Security numbers and call records – was accessed during a security breach.
An unknown number of AT&T Mobility subscribers were among those whose personal information was compromised.
We’re told that the breach happened in April, but only last week did AT&T disclose publicly that it happened.
“Employees of one of our service providers violated our strict privacy and security guidelines by accessing your account without authorization,” the company said in a letter to customers believed to have been impacted by the breach. “AT&T believes the employees accessed your account as part of an effort to request codes from AT&T than are used to unlock AT&T mobile phones in the secondary mobile phone market.”
For now, the company isn’t dishing any additional details.