Collect Call on Your Mobile Will You Accept the Charges?
Posted by Kim on Jul 8, 2008 in Announcements, In The News, Mobile Technology
Sometimes it seems the more things change, the more they stay the same. Despite the plethora of unlimited long distance calling plans (both on landline phones and on mobile phones) and extremely easy access to calling cards, being able call someone collect is still needed.
While this convenient billing feature is old hat to landline calling, it has proven troublesome for mobile phones. Because mobile phones are increasingly replacing landline phones, the inability to place collect calls to mobiles had dramatically reduced the number of collect calls overall. With today’s announcement by 3Cinteractive about the immediate and full scale launch of their patent pending Text Collect™ service, that is all going to change.
Text Collect™ combines Interactive Voice Response, SMS and Premium SMS (PSMS) mobile billing, producing the only service that allows collect calling and operator services providers to complete collect calls to mobile phones.
According to David Ellerstein, 3Cinteractive’s Text Collect™ General Manager, “Revenues from Text Collect™ have grown more than 150% per month since January. The trial produced solid, detailed statistics concerning settlement rates, bad debt ratios and customer service inquiries. All are performing better than our initial projections for the product.”
Text Collect™ is the mobile industry’s only patent pending premium billing application for collect calls. It offers a risk and fraud management system and a real-time purchase receipt via text message for the person who accepted the collect call.
At first glance this seems like a “no big deal” announcement, but then I got to thinking about what would happen if I were in a position that I really, really needed to reach someone and the only way to do it was by collect call. If my family didn’t happen to be at home by the landline what would I do? And at least we still have a landline phone. If we were completely mobile for our phone access, not being able to call collect feels a bit like not having 911. TextCollect™ is a valuable service.
kimberly blosser | Aug 21, 2008 | Reply
i am looking for a company that allows me to recieve collect calls fom a prison in illinois on my cell or home phone i am in wiscousin
cindy | Sep 7, 2008 | Reply
global tech can provide that service prepaid google it and you will see, my man just got locked up and thats how he calls me on my cell
k | Oct 23, 2008 | Reply
I would suggest you look at this company! They are great and I am waiting for their new nationwide program myself. I have done quite a bit of research on this when I had someone in jail and I have found that this is the best choice, and they saved me alot of money. Give them a call at 602-251-3131. Best of luck!
Steve | Dec 2, 2008 | Reply
we have a number of options that you can use for making collect calls from a prison to a cell phone or land line.
Walt | Jun 1, 2009 | Reply
This company allow children to sign up for service, using their cell number and have it billed on the parents cell bill.
This should be illegal.