“Dispute” Causes Verizon To Block 4INFO Messages, Per-Message Fees Likely Culprit

Dispute Causes Verizon To Block 4INFO Messages Per Message Fees Likely Culprit Dispute Causes Verizon To Block 4INFO Messages, Per Message Fees Likely CulpritA message was sent to all Verizon Wireless customers tonight informing them they would no longer be receiving SMS messages from 4INFO, at least via one short code- 44636.  4INFO has already cited a “dispute” as the cause for such a move, but Verizon’s ridiculous per-message fee is likely the driving factor.

Verizon has been toying around the idea of initiating a $.03 fee on all messages sent through its network in an obvious attempt to capitalize further on the rise of SMS/MMS messaging through its network.  Last year when Verizon first started talking about the idea, everyone involved in the creation, delivery and all other aspects of mobile messaging were very vocal in their dislike of the potential move by Verizon.  Obviously, those fears might be coming true.

While $.03 per message might not sound like a lot to most people, for companies like 4INFO it’s substantial.  Many general content messages people receive come from 4INFO- things like news, weather and other text alerts.  With the volume of messages 4INFO is sending combined with the fact that Verizon is the number one US carrier with tens of millions of subscribers, you can see how $.03 per message can add up exponentially.

4INFO already pays aggregators for the messages it sends, and Verizon undoubtedly gets a cut.  The likely scenario is that 4INFO’s massive growth recently has begun to scare Verizon, who somehow thinks they’re stealing revenue.  By finally initiating a per-message charge, they can indirectly recoup this so-called lost revenue caused by 4INFO’s steady growth.

4INFO earns revenue based on the advertising attached to the messages it distributes as well, and Verizon obviously wants a piece of the pie.  The only problem is that they’re going about it the wrong way.

We’re reaching out to Zaw Thet, CEO of 4INFO, to get his side of the story so stay tuned as the story unfolds.



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6 Responses to ““Dispute” Causes Verizon To Block 4INFO Messages, Per-Message Fees Likely Culprit”

  1. This is messed up. I would love to hear Verizon’s reasoning.

  2. Ryan House says:

    I use 4info and it pisses me off to no end Verizon does that. They are a bullshit company. They overcharge for services and are consistently finding a way to screw customers out of a buck. I get hockey alerts from them for free and no way I’d spend like 3.00 a team for alerts from Verizon per month. 30 teams times 3.00…insane. Next they will start blocking Goog411 text messages and all other short codes. Whatever though. It is what is is. The day I become exponentially wealthy I will dismantle Verizon brick by brick.

  3. Ryan says:

    this sucks! time to find a new provider.

  4. I have a major problem with cell providers charging for regular SMS text messages. The messages ride on the bandwidth that is used to keep the phone on the network. The bandwidth is the same SMS or not.

  5. Spuffler says:

    VZW has really been a difficult entity to be contracted with:
    -Smartphones that get trashed by the lousy corporate user interface that Verizon forces into the phones (I’m still having what VZW declares is software problems, this is 6 months after the VX11000 came out);
    -recent announcement that if you do not like your phone within 90 days, you CAN return it, but MUST pay something like $35 to return it;
    -BREW instead of Java in the phones means the ONLY way you’ll EVER get an application into your smartphone is through VZW sources;
    -”Universal” data cables sold by VZW corporate stores for the VX11000 cost almost $20 and cause error message to display on the phone, VZW doesn’t carry OEM cables but the OEM cable costs $6 and causes no such error (and the corporate store argued with me over it);
    -persistent fudging with our account information to correct their misunderstandings when we made changes;
    -I also used 4Info for Earthquake alerts until last night;

    Money money money.

Trackbacks/Pingbacks

  1. [...] In regards to why Verizon decided to block 4INFO text messages from one of its short codes, it’s come to light that the dispute is over ads being placed in 4INFO’s SMS messages, not per-message fees as we had previously speculated. [...]


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