http://www.mobilemarketingwatch.com/hair-salon-sees-70-reduction-in-no-shows-with-sms-reminders-5634/ The Pulse Of The Mobile Marketing Community Thu, 09 Feb 2012 07:49:47 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.mobilemarketingwatch.com/hair-salon-sees-70-reduction-in-no-shows-with-sms-reminders-5634/comment-page-1/#comment-398941 Milica Gruden Wed, 20 Apr 2011 09:01:09 +0000 http://www.mobilemarketingwatch.com/?p=5634#comment-398941 As someone who has been asked to wait for nearly an hour for my hair appointment, can I make a plea for more salons to make sure they send a text message or call to let customers know they are running late. Sure, no shows are a problem, but so are salons that take your phone number but don't use it if there is a problem on their side. Needless to say that salon has lost a customer for life! As someone who has been asked to wait for nearly an hour for my hair appointment, can I make a plea for more salons to make sure they send a text message or call to let customers know they are running late. Sure, no shows are a problem, but so are salons that take your phone number but don't use it if there is a problem on their side. Needless to say that salon has lost a customer for life!

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