A new survey unveiled this week by CTIA-The Wireless Association shows that “what employees do, and what IT professionals think they are doing, are very different.”
Commissioned by CTIA, Harris Interactive conducted the survey on workplace technology practices and attitudes toward mobile security.
The results are turning heads, particularly with regard to Bring Your Own Device (BYOD).
While only 30 percent of consumers were very or somewhat familiar with BYOD, 47 percent had never heard of it. Yet the numbers for IT professionals were more modest than expected with 55 percent who were very or somewhat familiar, while 26 percent admitted they had never heard of it.
“Despite unfamiliarity with the term, when told the definition, more than half of users said they engaged in some sort of BYOD behavior,” the survey showed.
While the percentages varied, the top five information or applications used by employees were email, calendar and scheduling, databases, company apps and directories. Users and IT decision makers’ answers varied on a number of questions in the survey, but there were several areas of agreement. 47 percent of users said there was no formal policy at their office, which closely matched up with the 42 percent of IT experts who said there wasn’t one.
Employees trust their IT departments with 83 percent saying their smartphones are very or somewhat secure which climbed to 85 percent for tablets. The IT professionals were less optimistic, but still confident in their security efforts for smartphones (68 percent) and tablets (70 percent).
However, when it comes to taking responsibility for mobile device security, there are some differing opinions. 82 percent of employees, for example, say its the employee’s responsibility, while only 67 percent of IT professionals say the same.